Candidate requirements:

• Technology (Enterprise and Consumer) must be something you love
• You must be able to self-manage
• Quality of output must be at your core . Seriously… quality rules at DUO
• If you join our team, you will be given total control over your career and your success.
• You will need to have lots of energy, be personally-driven, results focused, resourceful, able to deal with issues directly and willing to accept full responsibility
• Team is at the core of everything we do, so you must be someone who will never abandon a team mate and who is comfortable letting others win/ shine
• You have to be in it for the long-haul. There will be bumps in the road and success depends on your ability to adapt, be flexible, change gear when needed and be reliable

Principle Job Responsibilities:

• Support the team with the execution of PR and Digital Marketing campaigns to clients within the ICT sector.
• Action various tasks for the client that contribute to the monthly SLA under the guidance of the AD
• Perform research to support the delivery of technology-orientated press announcements
• Have existing media contacts and relationships in broadcast, print and online media, specifically business and tech media
• Actively develop strong relationships with the media, as well as regularly update and maintain media lists
• Possess an interest in and understanding of what makes good content (a nose for news), how to identify a good angle and make a story go beyond IT trades
• Stay abreast of the right journalists to engage with at all times and secure Tier 1 coverage to meet client SLAs
• Source feature, speaking opportunities as well as profiling opportunities
• Pitch and secure coverage in relevant media and deal with ad hoc media queries under the guidance of AD
• Provide newsroom angles (trending in the media) and special days/months (E.g. Cyber Awareness Month)
• Provide organisational coordination and administrative support to the team on projects
• Monthly reporting on each client
• Ensure required account documentation is accurately and timeously supplied for billing
• Timely and accurate reporting
• Ensure a seamless working environment by providing effective cross-functional communication
• Scheduling meetings where necessary and ensuring all preparation for the meeting including status documents, agendas, meeting take-outs
• Regularly update tasks on the relevant platform including deadlines

Qualifications and Experience:

• Matric – Essential
• Relevant tertiary qualification (PR, Marketing) – Essential
• Drivers Licence (and own transport) – Essential
• Five years relevant working experience – Essential
• An understanding of local ICT landscape – Essential
• Existing ICT and business media relations – Essential
• Press writing experience – Beneficial
• Interest in ICT – Essential
• Proficient in Google Workspace/Suite – Advantageous
• Client relations experience – Advantageous
• Effective Time management – Advantageous

Personal Skills/Attributes

• Hunger to develop career in Tech PR
• Commitment to going the extra mile
• Willingness to be challenged
• Passion for client delivery and service
• Attention to detail
• Ability to research
• Follow through
• Delivery orientated
• Proactive
• Ability to multitask
• Team player
• Ability to self-start
• Ability to work and learn in a fast-paced environment

Benefits (all only after probation)

• Prioritising work-life balance. No weekend work or after hours work encouraged
• Payment of market related salaries and annual increases
• Annual performance bonuses driven by the achievement of Key Performance Indicators – given that the company makes its targets too.
• We have a 19 year track record of paying annual bonuses for staff that meet KPIs
• Annual Performance and Career discussions
• Personal Career Development Plans. Focus on individual career development
• Training – monthly at various levels including leadership training for those selected
• Knowledge sharing sessions monthly presented by internal or external resources
• Access to Industry and PR related events (budget allocated per individual)
• Consultants and partners to call on when we need (e.g. HR, journalists, industry thought leaders, financial gurus for RAs and saving strategies)
• Bonus leave over the Christmas and New Year period bringing total leave to 20 days per annum
• Bonus leave on birthdays
• Ad hoc and ex gratia reward and recognition thank you like flowers and/or vouches & duvet days
• Team connecting times for fun activities; lunches, spa days etc
• Flexible work hours policy. T&Cs apply.
• Tribe incentive policy which is customised to each individual’s motivators and reward requirements
• Providing a pleasant physical work environment and work tools conducive to productivity
• An incredible client base who truly value our service offering. We don’t tolerate abusive clients (or staff) relationships and you are protected from this at DUO at all times
• Respect and integrity are critical to our ecosystem.

Personal development responsibilities (continual)

• Proactively remain abreast of ICT trends and industry knowledge
• Self-study in order to develop both technical and soft skills
• Actively knowledge-share with colleagues